Shipping Policy

We ship from Riyadh to addresses across Saudi Arabia and internationally. Checkout shows the delivery options available for your address. If no carrier covers it, checkout tells you before you pay.

We start preparing your order as soon as it is paid. Cards are produced and dispatched within a few business days. Business days are Sunday to Thursday, excluding public holidays in Saudi Arabia.

Once dispatched, orders usually arrive within:

• Saudi Arabia: 2 to 4 business days.
• International: 7 to 9 business days.

Checkout shows an estimate for your own address. Delivery times are estimates, not guarantees: carrier delays, customs clearance and public holidays can extend them.

Shipping options and their prices are shown at checkout before you pay, based on our delivery partners' rates for your address. Within Saudi Arabia you can choose standard delivery or, where available, faster express delivery. Any free delivery offer is shown at checkout.

When your order ships, we email you a tracking link. You can also follow your order at any time on our order tracking page.

International orders are shipped with duties unpaid. Any import duties, taxes or customs fees charged in the destination country are the recipient's responsibility and are not included in our prices or shipping fees. Cards are low-value items, so in many countries nothing is charged, but we cannot guarantee it.

Orders delivered outside Saudi Arabia do not include Saudi VAT. If a parcel is refused or not collected because import charges were not paid, the cost of returning or reshipping it may be charged to you.

Please make sure your address and phone number are complete and correct, as the carrier may call you to arrange delivery. If a parcel comes back to us because the address was incomplete or incorrect, or because delivery was refused or not collected, we will contact you to arrange a new delivery, and additional shipping costs may apply.

If your tracking has not moved for several days, or your order has not arrived within a few days of the estimate, contact us and we will open an investigation with the carrier.

If your parcel arrives damaged, take photos of the packaging and its contents and contact us within 7 days of delivery. We review each case with the carrier and let you know how we will resolve it. A card that is defective or misprinted is covered by our Refund Policy.

For any question about your delivery, contact us with your order number:

• Email: support@pixel-nfc.com
• Contact form: pixel-nfc.com/contact